About the network.

Why a network and not another cleaning company

Hiring a cleaner in Oakland County usually means one of two bad options. The big national chains churn through cleaners — different crew every week, no accountability, missed details, surprise add-ons. The one-person operators are great until they get sick, take a vacation, or get booked out. Customers end up bouncing between bad options.

We built Oakland Property Services to fix the matching problem, not add another cleaning company to the pile. We vet local cleaners on your behalf, and when you request service we route you to a cleaner who actually fits your job — not whoever's available on a national dispatch board.

What we actually do

Three things, plainly:

• We vet cleaners — verify insurance, licensing, references, and customer history before they join the network
• We match you with the right cleaner for your job — based on service category, location, timing, and the cleaner's specialty
• We follow up after every job — confirm satisfaction, log photo proof, and surface any issues for resolution with the cleaner

We don't perform the cleaning. We don't dispatch crews. We don't handle pricing — that's between you and your matched cleaner. The cleaner is an independent licensed local business; we're the matching layer above them.

How we vet cleaners

Every cleaner accepted into our network has been:

• Verified as a registered Michigan business (LLC or DBA on file)
• Confirmed to carry $1M general liability insurance — we hold a copy of their COI
• Confirmed to hold applicable city-level business licensing where required
• Background-checked at the business owner level via a third-party screening service
• Verified through 2+ customer references contacted directly
• Required to commit to network standards in a signed Service Provider Agreement

If a cleaner stops meeting any of these, they're removed from the network. We'd rather match you with a smaller pool of vetted cleaners than a larger pool of unverified ones.

What's between you and the cleaner

You and your matched cleaner handle: pricing negotiation, scheduling, scope, payment, and any job-specific issues. The cleaner is your service provider.

We handle: the matching, the vetting, the follow-up, and resolution if a quality issue can't be worked out directly. If we can't resolve a problem with a cleaner, we'll match you with a different cleaner from the network for next time — and we may remove the original cleaner from the network depending on what happened.

Locally owned, locally focused

We're based in Oakland County. We're not a national franchise with a corporate office in another state, and we're not a tech company in San Francisco scraping cleaning listings. The cleaners in our network live and work in this county, and so do we.

If something ever goes sideways, that's a feature — there's a real owner you can talk to, not a customer service portal overseas.

Insurance & licensing — the network model

Each cleaner in our network carries their own $1M general liability insurance and applicable city licensing. Property managers, realtors, and HOAs can request a Certificate of Insurance from your matched cleaner before service — we facilitate this introduction.

Oakland Property Services itself is a licensed Michigan business operating as a marketing and matching service. We're not the service provider, so we don't carry janitorial bonding or workers' compensation — those obligations belong to the cleaners performing the work.