Between every tenant turnover, plus how often during long-term occupancy. The real cost of skipping it. And what insurance carriers require but never tell you.
If you own one rental, you can wing it. If you own five or more, "winging it" costs you more than a cleaning contract ever would — in vacancy days, in legal exposure, in tenant turnover that could've been retention.
After cleaning rentals across Oakland and Macomb County for over a decade, here's the schedule we recommend to landlords — and the math behind why each interval pays back.
Non-negotiable. Every time a tenant moves out, the property gets a full deep clean before the next tenant moves in. There is no "the last tenant left it pretty clean" — there is only "what the new tenant will photograph and complain about."
What we see consistently: landlords who skip the turnover deep clean (because the unit "looked fine") face one of three problems within 60 days:
Cost of a between-tenant deep clean for a typical 2-bedroom apartment in Oakland County: $200–$400. Cost of one of those three problems: $500–$5,000+ in lost rent, repairs, or pest remediation. The ROI on between-tenant deep cleaning is unambiguous.
For tenants who renew (which you want — turnover is expensive), schedule a deep clean as a tenant retention benefit every 12–18 months. This isn't required by lease, but it serves three purposes:
Frame it as a benefit, not a request: "We clean every unit annually as part of our maintenance program. We'll schedule yours for [month]."
If you have 5+ units, we offer volume pricing on recurring turnover and annual deep cleans. Consolidated billing, dedicated crew assignment, and faster scheduling on emergency turns.
See Move-Out Service DetailsAirbnb / VRBO / corporate housing turnovers happen between every guest, not every tenant. That's a different cadence and a different service entirely — see our short-term rental turnover service for that workflow.
Eviction, smoker, hoarder, severe pet damage — these aren't standard turnovers. Extra time, extra cost, but absolutely necessary. Includes wall washing, ozone treatment, deep cabinet/appliance restoration, and often subcontracted carpet replacement. Budget $800–$2,000 for these depending on severity.
After remediation is complete and the area is cleared by your insurance carrier, a final deep clean is required before re-rent. We can clean post-remediation but not the remediation itself — that's licensed restoration work.
Some landlord insurance carriers do periodic inspections — common with first-time landlord policies. Clean property = better inspection = no rate hike. Worth scheduling a clean a week before a known inspection.
Most landlord insurance policies have "reasonable maintenance" clauses that aren't well-defined but matter when claims get denied. The unwritten rules we've seen carriers enforce after the fact:
Translation: keep receipts and photo logs of every cleaning. We auto-email those to clients on every job specifically because it's documentation that pays back when you need it.
Let's do the math on a typical small portfolio (5 units, average rent $1,400/month).
Scenario A: Landlord skips between-tenant deep cleans.
Scenario B: Landlord pays for proper turnover deep cleans.
The two scenarios cost roughly the same — but Scenario B has happier tenants, lower turnover, fewer surprise problems, and documentation that pays back on insurance and tax. Same money, better outcomes.
Cleaning isn't an expense — it's an investment in tenant retention, property protection, and insurance compliance. Frame it that way and the schedule writes itself.
Volume pricing for 5+ units. Consolidated billing. Dedicated crew. Photo-confirmed every clean.